

You might be surprised! Fraud On very rare occations your order might be caught in the automated fraud detection system that our payment partner Veriphone use. Gmail Are you using Gmail? It's surprisingly common that Gmail users have inbox filters set up that they don't know about that make some emails "skip the inbox". These are the most common ones: Spam Your email was caught in your Spam, or Trash, folders. It may happen that you can't find your license email immediately after your purchase and there are several possible reasons for this. If you do, your installer will automatically authenticate your machine on the first run and then always remember who you are. You should always use those installers if possible to get the smoothest experience. The email will have personalized installer download links at the top. But don't worry too much about the serial numbers, you should never need them. This means your newest licenses will be at the bottom of the list. There are several ways of acquiring licenses for Kilohearts plugins, but either way you will get an email with all the licenses in your account, sorted chronologically by the date they were created. If you encounter any problems at any point during the process, don't hesitate to contact and we will help you out! License Delivery We strive to simplify and streamline the installation process in order to avoid the most common issues people often have when installing plugins onto their computers.
